In our context, this is a motivational resource to encourage nurses’ active participation in successfully implementing our safety improvement plan. The article can potentially reduce patient safety risks and improve quality by providing information on improving communication and coordination between healthcare providers and patients and empowering patients and their families to play an active role in their healthcare.

Kahouei, M., Soleimani, M., Mirmohammadkhani, M., Doghozlou, S. N., & Valizadeh, Z. (2021). Nurses’ attitudes of a web patient portal prior to its implementation in home health care nursing. Health Policy and Technology10(3), 100524. https://doi.org/10.1016/j.hlpt.2021.100524

The authors evaluated Iranian nurses’ attitudes about patient portals in home health care. The study concludes that nurses favored using patient portals to simplify the patient education process, quickly implement healthcare services, and reduce costs. Moreover, nurses believed this portal supports implementing meaningful use principles to protect patients’ privacy and security. Since patient portals are introduced in our safety improvement plan, this resource is helpful for nurses to understand the effectiveness of these portals, making the improvement plan successful and sustainable.

The safety and security insights gained from this resource can be transformed into organizational EHR-integrated patient portals, ensuring their success through robust security measures. The resource is valuable to planning, establishing, and implementing patient portals to maintain quality of care and patient safety through comprehensive patient education on medication and treatment plans and preventive care. These portals also cover collaboration gaps between providers and patients, helping to improve care quality and care coordination.

Schooley, B., Singh, A., Hikmet, N., Brookshire, R., & Patel, N. (2020). Integrated digital patient education at the bedside for patients with chronic conditions: Observational study. JMIR mHealth and uHealth8(12), e22947. https://doi.org/10.2196/22947 

NURS FPX 4020 Assessment 4 Improvement Plan Tool Kit

The study aims to identify the need for technological integration for patient education for chronic patients. The results showed that patients who were given health education through blended methods reported higher understanding levels and experienced self-motivation to manage their health conditions. Simultaneously, health educators experienced a streamlined clinical workflow. Thus, the article concludes that patient education, especially for chronic patients, becomes more effective and practical by integrating technological mediums.

This resource is helpful for nurses in our organization as the safety improvement plan aims to integrate technology through patient portals. The resource provides insights into the staff and educators’ workflow and training for effectively utilizing technology. Hence, the interdisciplinary team at Miami Valley Hospital can utilize this source of information to incorporate a similar approach within the organization. These integrated digital systems can preserve patient safety by addressing inadequate patient education and improving patients’ understanding of medications and treatment plans. In addition, they can help to improve patient satisfaction, which can lead to better health outcomes. 

References

Bhattad, P. B., & Pacifico, L. (2022). Empowering patients: Promoting patient education and health literacy. Cureus14(7), e27336. https://doi.org/10.7759/cureus.27336 

Carini, E., Villani, L., Pezzullo, A. M., Gentili, A., Barbara, A., Ricciardi, W., & Boccia, S. (2021). The impact of digital patient portals on health outcomes, system efficiency, and patient attitudes: Updated systematic literature review. Journal of Medical Internet Research23(9


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